Case study – Amy Fergus, Support Worker at DCH's Bodmin Foyer tells Hannah’s story

Friday 01/09/2017

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I am Amy Fergus and I work at DCH’s Bodmin Foyer, as one of the Support Workers and my role centres around 16 – 25 year olds. They are homeless and come to live here at the foyer and we work with them to move forward in their life. Hannah is an ex-resident here. She left this month, and we write up how we think the resident did when they leave so we can analyse whether the projects are supporting people in the right way.

I think Bodmin Foyer has been a good place for Hannah. She came straight out of hospital to us, and I do believe she may have needed longer there so when she came, she was fully ready. We did have a few minor setbacks, due to her being readmitted twice since being here. That said, I truly believe she has come on in leaps and bounds. She was very shy socially when she first arrived since then she has changed into a very confident young lady, who wasn’t afraid of striking up a conversation with anyone or getting involved in any activity.

University was just a dream, but with our help, she got the relevant qualifications needed (an A Level in Psychology) and has been accepted into York University, where she will be studying Psychology. She will be living independently whilst there, in halls, and afterwards, she is looking at her and her boyfriend living in their own house.

I don’t think this would have been applicable if still in hospital. I believe we have given her the confidence and tools to live independently. While she suffered throughout with her mental health, and definitely had times where we needed to support her more, her time here has enabled her to achieve her goal of going to university. She was a great resident, who was always on top of her finances and was always engaged. She will receive transitional support with us and plans to keep in contact to let us know how she is.