News > Look out for our first group leaflets now on display...
Look out for our first group leaflets now on display...
We’re very happy to let you know we now have six new information leaflets available covering a whole range of topics, and relevant across Devon and Cornwall.
Building on our Service Standards which were published earlier this year, and with all the changes taking place across Devon and Cornwall, we've produced six new, group leaflets which are now published on our websites and on display in our office receptions.
The bright, clear design and informative content have been developed with the help of residents and staff who have contributed throughout the process, from commenting on the initial design template to proof reading the final publications – thanks for all your input, hopefully you’ll agree that the end results were worth the effort.
So, for:
- how to pay your rent
- what to do if you’re in rent arrears
- our customer complaints procedure
- guidance on dealing with anti-social behaviour
- advice on keeping your home free from condensation
- or for details on the mutual exchange process
...we have a leaflet including all you need to know!
Now available:
Customer complaintsWe take your views seriously and will always do what we can to resolve your complaint
Mutual exchangeAll you need to know about mutual exchange or home-swap - the exchange of properties between tenants
CondensationHow to keep your home free from condensation, damp & mould